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Pet insurance

The Rise of Pet Insurance Software- How Carriers can Capture Growing Demand? 

The Pet insurance industry is on the verge of explosive growth, presenting a golden opportunity for carriers to invest in cutting-edge pet insurance software infrastructure. With the market valuations going above the roof and customer demands shooting for getting the best pet insurance options, the question now isn’t whether to jump into this market- rather, it’s how fast the carriers will be able to roll out the software solutions that are needed to compete effectively in the dog insurance as well as cat insurance pet segments.   

The Numbers are Quite Clear  

The Pet insurance market has been presenting one of the steadiest growth opportunities in the insurance game today. In 2024, the Pet insurance market was valued at $4.99 billion and is projected to grow at a whopping 20.98% CAGR from 2025 to 2030, hitting a market valuation of $15.71 billion.  

Do you think this explosive growth is just a fluke? Well, it isn’t. The North America Pet Health Insurance sector witnessed a 21.9% year-over-year revenue increase while crossing the $4 billion threshold for the first time.   

So, what’s fueling this rocket ship? Simple math. The more vet bills, the more the need to grab the right Pet insurance! The U.S. Bureau of Labor Statistics clocked an 8.1% year-over-year spike in the Veterinary Services CPI for 2024—more than double what we saw across the board. With the pet parents staring down at the emergency bills that can easily hit thousands of bucks, the pet insurance for dogs and cat coverage is shifting from the “nice-to-have” to “must-have”. This is especially true for those who are hunting for the best insurance for dogs and also affordable pet insurance, which will not break the bank.    

Understanding and Breaking Down the Pet Insurance Market  

The current pet insurance market setup is reflecting some serious opportunities for specialized Pet insurance software solutions. The accidents and illness segment essentially grabbed 85.15% of the market in the year 2024, which reflects that comprehensive dog pet insurance and pet insurance cat platforms will be proving to be the biggest demand.   

The pet demographics are also shaping what technology support is required to deliver the best pet insurance experience. Dogs still dominate the insured pet space with 75.6% while the cats trail at 23.5%. This is a breakdown, which essentially means that the technology solutions must focus heavily on the canine features for dog insurance while also nailing the feline side for Pet insurance cat policies. This is the growth trajectory that will keep going strong, and since the year 2020, the Pet insurance market has seen a steady 205 annual growth rate in insured pets, which shows that this is not just a pandemic glitch, but it’s the reality.   

While the growth trajectory of Pet insurance is going up year-on-year, the secret sauce lies in the technological solutions that are adopted by the carriers.  

How Technology is Proving to be the Secret Sauce for Growth?  

The Pet insurance companies are truly taking the industry a step higher and are not just riding the wave. By leveraging advanced pet insurance software platforms that are rapidly adapting to their existing operational processes and are turbo-charging their growth. The modern-day pet insurance software essentially tackles several major pain points, which include everything- from delivering cheap pet insurance options via smart automation to offering premium experiences that support the higher-end pricing.   

Top Technology Trends driving the Pet Insurance Industry  

Technological aid has become a non-negotiable, and these are the top technological trends that will be aiding the Pet insurance industry:  

Digital first Customer Experience  

By using the AI integration for the insurance providers, the pet owners will be able to take photos of their furry friends to create digital profiles and handle all of their pet insurance business. This is a streamlined approach that will significantly help in cutting through the paperwork headaches and also create a much smoother customer experience.  

Cloud Infrastructure that Actually sells  

Companies such as Fetch Pet Insurance have gone all-in on cloud transformation. With a rock-solid and scalable platform in place, Fetch Pet Insurance offers a much better customer experience for both dog insurance and pet insurance cat policies, speeding up innovation, while also building a digital foundation that can handle whatever will be coming next.   

AI-powered Claims Processing  

The credit goes to AI tech, which seamlessly handles underwriting and claims management. The pet carriers will be able to seamlessly conduct risk assessments and roll out custom plans that will hit the right chord for pet parents, who are in search of the best insurance for dogs or solid pet insurance cat coverage. This technology is not just about boosting accuracy; it’s also about slashing the processing times and cutting operational costs. This allows the providers to offer more affordable pet insurance and inexpensive pet insurance options.  

Time to Look at the Bigger Picture  

The Pet insurance software market is experiencing rapid growth as customer demands increase for both the best insurance for dogs and inexpensive pet insurance options. With technology, solutions are getting better every day, and way lower than the market penetration as compared to traditional insurance lines.   

The carriers who roll out comprehensive Pet insurance software solutions will be getting an upper hand in the market during this critical growth phase. The ones who will be dragging their feet will risk getting left in the dust as the tech-savvy competitors lock down the dog insurance and pet insurance cat markets.   

Archismita Mukherjee

Insurance Content Analyst

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Archismita